Duty Manager Jobs in Dubai 2022, About Shangri-La Hotel, Dubai: The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world’s most dynamic cities.
Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.
The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
As Service Manager – Front Office (Duty Manager), we rely on you to:
- Ensure smooth operation on a daily basis
- Enhance overall guest experience during their stay
- Supervise and direct the front desk team
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
We are looking for someone who:
- Has experience in the same capacity, preferably in a luxury hotel
- Preferably comes from a hotel management-related education background
- Fully understands room operations
- Fully understands front desk operations
- Communicates and writes with fluency in English and Arabic speaking is preferred
- Has strong interpersonal skills
- Takes pride in being a hotelier
- Is a friendly, helpful and trustworthy leader