Front Office Admin Jobs in Dubai 2022 | Westin Hotels & Resorts Jobs

Latest Jobs In Dubai – About: Westin Hotels & Resorts

Westin Hotels & Resorts is an American upscale hotel chain owned by Marriott International. As of June 30, 2020, the Westin Brand has 226 properties with 82,608 rooms in multiple countries in addition to 58 hotels with 15,741 rooms in the pipeline.

Official Website: marriott.com

UAE – Westin Hotels & Resorts Jobs 2022

TitleFront Office Admin Jobs in Dubai 2022 | Westin Hotels & Resorts Jobs
Hiring OrganizationWestin Hotels & Resorts
Job LocationDubai, United Arab Emirates
Date PostedApr/24/2022
Base SalaryAED
Employment TypeFull Time

1- Front Office Admin
Job: Full Time
Location: Dubai, UAE

Description:

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
  • Secure payment; activate/reissue room keys.
  • Ensure rates match market codes, document exceptions.
  • Verify/adjust billing for guests.
  • Communicate to appropriate staff when guests are waiting for an available room.
  • Advise guest of messages.
  • Clear departures in computer system.
  • Coordinate with Housekeeping to track room status and guest concerns.
  • File guest paperwork or documentation.
  • Operate telephone switchboard station.
  • Run and check daily reports, contingency lists, and credit card authorization reports.
  • Supply guests with directions and information.
  • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
  • Arrange transportation for guests/visitors.
  • Count and secure bank at beginning and end of shift.
  • Cash-guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change.
  • Notify Loss Prevention/Security of any reports of theft.
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