Store Manager Jobs in Al Ain | Chalhoub Group Jobs 2022

Store Manager Jobs in Al Ain: Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.

UAE – Chalhoub Group Jobs 2022

Hiring OrganizationChalhoub Group
Job LocationAl Ain, United Arab Emirates
Date PostedMay/16/2022
Base SalaryAED
Employment TypeFull Time


Store Manager – GUESS
Job: Full Time
Location: Al Ain, UAE

Job Description:

Working as a Store Manager you will be responsible for ensuring that the store maximises its commercial performance and delivers exceptional Guest Experience. You will also drive both eNPS and cNPS through the implementation of People and CX strategies.

Job Responsibilities:

  • You will drive in-store CX initiatives
  • Plan succession of team members in terms of readiness
  • Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
  • Drive eNPS through people experience initiatives and culture
  • Oversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissions
  • Offer store support including concessions, real-time as per business needs
  • Act as the key point of contact with back-office operations
  • Ensure click and collect are conducted within SLAs
  • Ensure customer data is properly captured by the sales team in adherence to marketing team requirements
  • Promote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc..
  • Ensure store team is working towards the same goal
  • Promote omni-channel sales
  • Increase the store revenue target vs actual
  • Increase sell-through at full price
  • Provide input to whats working well, whats not working well and feedback

Job Requirements:

  • Complete all mandatory stages of the application (Video interview and pymetrics assessment)
  • Experience in fashion retail in the UAE
  • Strong commerciality skills and business acumen
  • Experience in leading a team within retail
  • A strong people leader, with the talent to inspire a team
  • Arabic language is mandatory for this role



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