Telephone Operator (Rooms Division) Jobs in Abu Dhabi: We have a great opportunity for a great communicator to join the team as a Telephone Operator. The successful applicant will be able to communicate effectively and understand what it means to give great service.
UAE – Shangri-La Hotel Jobs 2022
|Job Name||Telephone Operator (Rooms Division)|
|Hiring Organization||Shangri-La Hotel|
|Job Location||Abu Dhabi, United Arab Emirates|
|Employment Type||Full Time|
About Shangri-La Hotel
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
Telephone Operator (Rooms Division)
Job: Full Time
Location: Abu Dhabi, UAE
- Interact with clients and understand their needs.
- Answer calls promptly.
- Work with colleagues to keep excellent service standards.
- Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
- Empathetically listen to client queries/complaints and work with colleagues/Service Manager to find solutions.
- Excellent communication skills.
- Courteous and friendly manner.
- Strives to give great service at all times.
- Efficiency and punctuality.
- Previous experience in customer service.